All items need to get returned to the sender. In case you have ordered items from marketplace partners and your order was shipped in separate parcels, you will need to return it in separate parcels.
To return one or more items follow the steps below:
- Cut out the address field and adhere it on the shipping box.
- Fill in the quantity of returned items and the number corresponding to your reason for returning them on the delivery slip and place it inside the package.
- Purchase postage and send the parcel from your nearest post office or delivery service.
You will receive your refund once your return has been received and processed.